Support

Official support contact for the Neko Spirit mobile application

If you have questions about the app, technical issues, privacy, or in-app purchases, please contact support:

Response time

Typical reply time is 24–48 hours on business days.

Helpful information to include

Device model
Operating system version
App version, if known
Short description of the issue
Approximate date/time the issue happened
Screenshots, if relevant

Purchase-related issues

If your in-app purchase did not unlock properly, please include your platform (Apple App Store or Google Play) and any relevant receipt or screenshot.